Bed in The Wallace Hotel

The Wallace Hotel

What Guests Say

Property building in The Wallace Hotel

Truly a lovely stay as I sincerely cannot say enough wonderful things about my time at this elegant boutique hotel.I travel quite often and rarely write reviews because I do not like to leave bad ones. It was an absolute pleasure to leave this review. I loved the UWS location....I'm very fond of this area of the city and think it is one of the best spots to stay. The 76th street location is quiet and the area is chic and sophisticated. Traveled for a one week stay to visit my family and celebrate my birthday, and upon arrival was upgraded to a deluxe queen suite--very swanky. Thank you front desk..you were very gracious and kind. The room was huge and very chic. The living room with fireplace was classy and elegant & decorated very well. The room was huge by NYC standards. What I noticed upon arrival to the hotel and to my room was how wonderful the place smelled. Lighting and HVAC were great and easy to operate. Best part was the electronic shades....you just hit the lights out button & everything goes dark...Loved it! The bedroom was superb and the view was outstanding....reveled in how soft the bed and bedding were and how modern and large the bathroom was. Shower was incredible, a nice touch to ending a busy NYC day. Room was always cleaned spotless and housekeeping was very attentive. Please tip them as they work very hard. The closet was great as was the wardrobe rack in the bedroom...asked for more hangers and in 5 min they were delivered. Loved the room being a corner suite as the light was amazing, especially during the golden hours of the city...12th floor had wonderful views. Best part was the jazz bar downstairs...it was very toney..just that quintessential NYC lounge atmosphere and loved the gas fireplace in the lounge. Lots of good energy from the staff! Absolutely loved this boutique hotel and cannot wait to return!!! A 5 star property. Understated and elegant.An exceptional property as the word marvelous comes to mind!!

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Esteban

March 2024

Lounge or bar in The Wallace Hotel

The room and hotel were immaculate and comfortable. Everyone was very helpful and friendly.

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Diann

May 2023

Lobby or reception in The Wallace Hotel

Beautiful hotel, clean comfortable and stylish. Very quiet at night. Perfect location for us. Staff were ultra courteous and helpful. We paid for a standard queen room but were upgraded to a one-bedroom queen suite which we were delighted about.

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Christine

December 2023

Lounge or bar in The Wallace Hotel

Staff were cheerful, friendly and welcoming. Location is pleasant and convenient enough. The room is large enough and clean. The in room snacks were much appreciated for those midnight peckish moments.

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Bessie

November 2023

Lounge or bar in The Wallace Hotel

Very friendly staff (from doorman, front desk, host of the attached lounge, to the janitor, everyone kind and very service oriented - thank you), lovely room, fantastic seated outdoor balcony (2 seats) as part of the room with great views across the Hudson and Upper East Side. Very hip piano lounge bar on ground floor with mixed crowd (young and older). Some great restaurants in the vicinity and of course easy access to the various theaters in the vicinity. There is no room service menu, however, you *can* order food and drinks from the lounge bar and the front desk will then have it sent up - billing was part of my room.

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Harry

October 2024

Lobby or reception in The Wallace Hotel

The hotel was amazing and the staff were so friendly. We booked New York for my 30th birthday and staying at this hotel made it really special. The staff helped my partner arrange flowers and balloons on the day of my birthday and this was really appreciated. The room was exceptionally clean and had really good facilities, we really couldn’t list anything that we didn’t like or we think could be improved. We have recommended The Wallace to my brother in law and his wife and they have booked for later in the year. Thank you to all the staff at the Wallace for making my 30th birthday and our New York trip so special!

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Charlotte

January 2025

Food close-up in The Wallace Hotel

The staff was very friendly and professional. The hotel design and facilities are new, beautiful, high quality and very clean. The room size was big enough for the 4 of us. The location was perfect for us (we wanted a boutique hotel in the UWS).

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Roni

April 2025

Lobby or reception in The Wallace Hotel

The hotel was fantastic. Great Location. Amazing staff. Lovely well appointed room. Arranged at short notice after a very late cancellation of Booking.com arranged accommodation!!! (We arranged alternative with NO specific help from Booking.com I'll address that elsewhere as NOTHING to do with the Wallace). We'd go back to the Hotel with any further trip to NYC Wonderful

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Andrew

February 2025

Property building in The Wallace Hotel

The hotel is perfect.My hotel room was as I saw in the pictures.My room is luxurious, clean and the size was perfect. Hotel staff.The hotel staff was friendly and very helpful.The atmosphere and smell of the hotel entrance is very nice.The live piano performance was very nice.I was also happy that there were restaurants and everything was within walking distance around the hotel. Gym also was bonus for me.

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Alev

February 2025

Lounge or bar in The Wallace Hotel

Spacious room and there was enough room for all our stuff, we could unpack and be comfortable. Everything in the room worked and if we used up something it was replaced by housekeeping. That sounds obvious but normally there is some minor thing wrong - not in this case, everything was perfect.The room was spotless, shower decent and amenities lovely. Bed was amazingly comfortable. Good location, we could walk to central park and the 72 street station was really convenient. Great bagel shops in the area. Staff were really pleasant. We had a drink and light meal in the bar and that was lovely.

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Elizabeth

October 2024

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Bed in The Wallace Hotel